Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at firstname.lastname@example.org.
Shipping & Delivery
KraveMeals currently delivers to some of the GTA (Greater Toronto Area) and surrounding suburbs.
Check out our cities and prices below:
- Brampton: $5
- Toronto, Woodbridge, Mississauga, North York, Etobicoke: $10
- Oakville, Milton: $15
You are charged a fee based on the delivery date (Sunday or Wednesday). If you are ordering items for both Sunday and Wednesday, you will be charged shipping for both dates for the week, and the total shipping cost will be shown during check out.
If you are ordering from one of our Monthly Bundles, you will be charged for each delivery day of the month at the beginning of the month (i.e. The 12 Meals a Week bundle delivers on both Sunday and Wednesday 4x a month, so you will be charged for both Sunday and Wednesday delivery for 4 weeks).
We accept orders online only through our website. We deliver on Sundays and Wednesdays, based on the items you have ordered. If you’ve ordered from the Sunday menu, they will be shipped out on Sunday and the same goes for Wednesday and the Wednesday menu.
If you’ve ordered off the monthly bundle packs, shipping details are listed below the description on when to expect delivery!
Upon receiving your order, immediately refrigerate your meals. Keeping your meals cool prevents them from going bad.
There is a sticker on each meal with a date and time that each meal was made & packaged. We recommend that you consume your meals 3-4 days after packaging.
Yes, you can! Meals are good to freeze and thaw out the night before consuming. Keep in mind if the dish you are freezing has any leafy greens, that it will wilt upon defrosting. It is best to freeze only dishes without leafy greens!
All of our containers are microwave friendly, so you are able to microwave your meals or you may throw them in a pan to reheat.
Depending on your appliances, we recommend anytime between 1-2mins to reheat. Always heat more if needed.